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Chapter 25 · companion worksheet

The 6-week AI-champion cohort plan

Adoption is not a training problem — it's a belief problem. This plan manufactures your first champions on real work, fast. Measure process compliance, not attendance. Three champions at the end is the goal; if you don't get three, the workflow didn't get better enough, and no amount of change management fixes that.

Before you start

Workflow: ______

Sponsor name / role: ______

Process-compliance metric: ______

Cohort size: ______

Week-by-week plan

Week Focus Activity Outcome to confirm before moving on
1 Orient on real work Each cohort member does their actual job using the redesigned workflow with real-time support available. No classroom session. Someone available at the desk the moment they hit an exception the demo never covered. Every cohort member has completed at least one real task in the new flow.
2 Surface the edge cases Collect every exception and failure the new flow didn't handle. Fix the top two before week 3. These edge cases are exactly what you need to find — cheaper to learn from 12 people than from a company-wide rollout. Top edge cases documented; at least one fix shipped.
3 Build fluency Cohort continues real work in the redesigned flow. Peer support starts: members who've had a good result help members who are still stuck. Watch for early signs of genuine belief vs. compliance-on-paper. Process-compliance rate visible and trending up.
4 Identify emerging champions Observe who is using the new way as a default, getting results they'd tell a colleague about, and willing to say so. These are your candidates — not the most enthusiastic people, but the respected ones. Enthusiasts don't move skeptics; earned credibility does. At least 2–3 candidate champions identified by behavior, not by enthusiasm.
5 Measure and adjust Formal check on the process-compliance metric. Where is it vs. target? What's still broken? Adjust the workflow or the support, not the metric. Sponsor reviews with the cohort lead. Compliance metric reviewed; blockers named and assigned.
6 Lock in champions and evidence Confirm your three champions — get their explicit agreement to support the next cohort peer-to-peer, not in a classroom. Document the measured result on this workflow in plain numbers. This local proof point is worth more than any vendor benchmark. Three named champions. One measured result. A list of things to fix before the next wave.

What the cohort is really producing (in order of importance)

  1. Champions — peers who carry belief to the next group, peer-to-peer, because they've seen it work on real work they recognize.
  2. Evidence — a local, measured result your firm's people trust, because it happened here.
  3. An honest verdict on the redesign — six weeks of real use surfaces every flaw. That's the most valuable output. A cohort that produces three champions and a list of fixes has done its whole job.

Recruit your first three champions

Do not pick the loudest enthusiasts. Pick the respected skeptics — the veterans whose opinion the team actually weighs, who've seen technology projects fail before. When they say "this is genuinely better," the room moves.

Champion candidate Role / why the team trusts them Evidence of genuine belief (what did they say or do?) Confirmed willing to help next cohort?
1. ______ ☐ Yes   ☐ Not yet
2. ______ ☐ Yes   ☐ Not yet
3. ______ ☐ Yes   ☐ Not yet

The two metrics that matter

Metric Week 1 baseline Week 3 check Week 6 result
Process compliance — % of tasks completed in the new flow (not reverted to old way)
Champions produced — number of cohort members who are genuine believers willing to support the next group 0 Target: 3

If you finish week 6 with fewer than three champions and compliance still low: you don't have a training problem. The workflow didn't get better enough to convert anyone. Fix the redesign before you scale.

Want a second set of eyes on this in your firm? The no-sell promise applies — if it isn't a fit, I'll tell you in the first ten minutes.

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